For the overall comfort of our guests and in line with current legislation, there is a No Smoking policy throughout the hotel.
Cancellations: We do appreciate that circumstances change – if you have to cancel please notify us as soon as possible. If you do not cancel and fail to arrive we will charge the full cost of the first night’s stay. If you cancel within 48 hours of your arrival date, and we cannot resell the room we will charge for your first night.
We accept pets at Sherbourne House for a nominal fee of £25 per dog subject to availability of pet friendly rooms, please notify us at the time of booking. We do ask that you bring their bedding and that they are not left unattended in the room. Needless to say, Assistance Dogs are always welcome throughout the hotel.